1. What we need
Our Personal Data Protection Policy governs the use and storage of your data. Sphere Time is a Controller of the personal data you provide us. We collect the following types of personal data from you: First and last name, E-mail address, Address data, phone number, Purchase history
2. Why we need it
We need your personal data in order to provide you with the following services: handling your order and informing about its progress; sending personnalized messages after your consent based on, among other things, your interests and your purchase history (both online and offline); the processing of possible participation in competitions, workshops, promotions and other matters; answering questions asked via the website, for example; improving our services, both online and offline.
3. What we do with it
Your personal data is processed in Windhof located in Luxembourg. Hosting and storage of your data takes place in Windhof which is located in Luxembourg. No third party providers have access to your data, unless specifically required by law.
4. How long we keep it
Under the law of Luxembourg, we are required to keep your documents for 10 years according to the Data Retention Policy. After this period, your personal data will be destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. 5. What are your rights? Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact. In the event that you wish to complain about how we have handled your personal data, please contact Data Protection Officer at gdpr@spheretime.com. Our DPO will then look into your complaint and work with you to resolve the matter. If you still feel that your personal data has not been handled appropriately according to the law, you can contact https://www.privacycommission.lu.